Giving negative feedback, or criticism, to employees is part of being an effective manager No-one likes being the “bad cop” and having to reprimand, correct, or criticise a team members performance. But it’s imperative that as a manager you do this, and do it properly. Studies have found that managers (and this includes business owners) […]
About Stuart Ayling
How to get powerful testimonials
You know testimonials are important, don’t you? Potential clients love to hear what you’ve done for others. And testimonials are part of what is now called ‘social proof’ along with ratings and reviews. But have you or your team struggled to get testimonials from clients that truly reflect the value of the work you’ve done […]
Only 40% of high performing staff are satisfied. Do they work for you?
Most managers want to have high performers on their team, being proactive, responsive, and confident. But there is a hidden challenge in managing high performing employees. Only 40% of high performers are satisfied It’s sobering to discover that only 40% of high performing employees are satisfied in their work (as found by a study from […]
The key legal documents every business needs (ep.13)
Another episode in the Q&A video series for SME’s and business leaders. Read this episode Intro: I’m Stuart Ayling. Welcome to another episode of Vectis Q&A. In this episode I’m speaking with Helen Kay who is a commercial lawyer and Partner in Creevey Russell Lawyers, and we’re going to be looking at having the legal […]
Creating effective Terms & Conditions for your business (ep.12)
Another episode in the Q&A video series for SME’s and business leaders. Read this episode Intro: I’m Stuart Ayling and in this episode of Vectis Q&A I’m speaking with commercial lawyer Helen Kay. Helen is Partner at Creevey Russell Lawyers and she’ll be explaining about terms and conditions for your business. We’ll be looking at […]
What is ‘smart revenue’ and how to find it for your business
While it is true that a dollar is a dollar, when it comes to assessing your sources of revenue not all revenue is equal. When it comes to revenue, which source is best? When you look closely at your client mix, or the industries you serve, or the range of services you provide, you’ll usually […]