The convenience of instructor-led online training combined with the effectiveness of a customised in-house program and proven content modules.
- Cost effective
- Time efficient
- Inclusive and interactive
- Customised to suit your business and team
- Post-training support and management debriefs to ensure ongoing adoption
- Led by an experienced professional to ensure your team thrives
Do you struggle to get your staff together for training occasions?
Is your business missing out on the benefits of having a more effective team?
Many people dismiss online training because the idea of “online training” conjures up images of endless PowerPoint slides, no interaction, a droning voice over, and a quick quiz at the end. Pretty boring.
But we don’t do check-the-box compliance training. We’re talking about training that will have a direct positive impact on participants and the business, such as:
- Communication skills
- Management skills
- Professional selling
- Conflict resolution
- Customer service
- Time management
- and more
Online instructor-led training, a better way
Imagine getting the interactivity and customised content you expect from an in-person event, with the convenience of using online tools to engage your team without taking them away from their regular place of work.
For many companies we’ve worked with in Australia, where their team is spread across regional areas, multiple states and sometimes even different countries, the saving in time, travel costs, and stress caused by being unavailable to clients, is a serious consideration.
After many years of developing and delivering high-impact in-person training events we now effectively train teams without them leaving their usual workplace. As long as they have a reliable internet connection and intermediate computer literacy skills we can get the show on the road.
Choose from modules of proven content
With a history of successfully delivering a multitude of training programs to both public and in-house groups we’ve identified specific modules of content that we know are regularly required, plus others that are more situation specific.
However, even though the module topic may be ‘standard’ the way we develop and deliver that module is fully customised to your business environment, including relevant examples and suitable interaction with your team.
Short modules that build on each other
Each module is delivered in 40 to 60 minutes depending on the topic, so your team can stay focused on the session. They are short, targeted and effective. And often we’ll ask participants to do an activity in advance of the session so we hit the ground moving.
Follow up and continuity is an integral component of every program so the lessons are understood by participants and applied in the workplace, with actions being weaved into the participants day-to-day activities.
Worried that sessions might not be enough time? Don’t be. We’ve delivered these modules and worked with so many different groups that we know how much time is required to get the message across without causing confusion. And we certainly don’t pad-out the program simply to fill in time.
More time is an option
If you feel your team needs more time for particular modules, or if your team has limitations on availability which means we need to combine topics, or spend more time than usual per session, we can also cater for that. We’ll work with you to create the best learning experience for your team to achieve the outcomes you desire.
As you may expect, when we say the training is customised, we do extra preparation and research in advance of the program to develop the customised content. This can include:
- Interviewing team members to get first-hand input
- Speaking with management
- Gaining an understanding of your company culture and priorities
- Having participants complete activities in advance of the session
- Identifying suitable “best practices” the team can apply
- Reviewing materials used by the team
- Understanding competitors
- Reviewing market conditions affecting the business
- Developing an interactive adult learning format to encourage discussion, understanding and retention
- Involving managers to support the team in implementing changes after the program
This is not an ‘off the shelf’ program
From experience it has been observed that every company requires a different training solution. The specific industry, the company culture, the existing staff structure, previous experience and current skill-set all combine to create a unique environment.
That’s why a customised program is essential to ensure the training is relevant and sticks with participants.
We will review the outcomes you desire and select content modules that will combine to create an effective program. Unlike buying an ‘off the shelf’ program where you have little influence on the content, our approach is to liaise with you to ensure we clearly understand your goals and team dynamics.
Do some individuals need more help?
If you have individuals requiring particular attention a personal online coaching program may be suitable. Depending on the situation this may be undertaken in advance of, or as a follow up to, the main training program.
Individual coaching can also be provided across the whole team to amplify the impact of group training sessions by ensuring more consistent application of the desired techniques and strategies.
Custom online training modules
We have over 30 different modules ready to be arranged and customised to suit your requirements. For a list of suitable topics to match the learning and development needs of your team please get in touch.