Have you ever heard the saying, “The customer is always right”? It makes sense, doesn’t it. The customer is the person who ultimately pays your bills. Without customers – or clients – any business will grind to a stop. But clients are not always right Sometimes they ask for something we cannot or should not […]
Insights for Business and Sales Success
B2B sales teams: Hunters, Farmers, Shopkeepers or Hippies
The structure of a business-to-business sales team can vary greatly from one company to another. And to make it more complex it’s often the case that some members of the sales team may have a dual role, such as a Branch Manager, Technical Specialist or Consultant. Sometimes the composition of the sales team has developed […]
7 ways to boost B2B revenue without advertising
If you’re a business leader operating in a business-to-business market, or have a company that is selling complex or technical products or services, then you will understand that your company’s sales challenges are fundamentally different to those of businesses that sell simple services or commodity products. If you want to boost your revenue consider these […]
The 10-step process for founder CEOs to step back from leading
At some point many founder CEOs think about stepping back and letting their team run the business without them. But how do you do it? Follow these ten steps to create a successful transition that enables founder CEOs to relinquish control, relax and reap the benefits. 1. Develop team potential Getting the ‘right’ people on […]