The terminology of “leading” and “lagging” indicators is most often used in the world of performance management or economic analysis. But what do they mean? Tips for using leading and lagging indicators to improve sales performance First, let’s define what we’re talking about. Leading indicator: A leading indicator is an indicator that changes before an […]
Insights for Business and Sales Success
How to reshape or rebuild your business post-pandemic
I was one of 12 industry specialists to be asked to contribute to a guide for business leaders on critical areas to consider to successfully grow or rebuild their business in the post-pandemic environment. Here are my suggestions under the three headings of Prevent, Prepare and Predict. Stuart Ayling Prevent What to put in place […]
The ABC’s of your business culture
There is plenty of evidence to demonstrate that improving the culture in a business creates positive business outcomes*. Having a great culture is not just a “feel good” factor. An engaged culture can deliver: What does company culture mean? You may have heard the saying in business that “Culture eats strategy for breakfast”. But what […]
The two habits to make you happy and successful in business
A lot has been written about what makes you happy, how to be happy, and the specific hormones that happiness creates (see the list of happiness hormones at end of article). There is no doubt that feeling happy has a strong positive physical impact. But happiness can be elusive and short-lived for many people. The […]



